User satisfaction toward electronic services (e-services) in Sungai Petani Municipal Council / Nor Julia Syahira Abd Aziz and Siti Munirah Mahadi
This research studied about the user satisfaction towards electronic services (e-services) provided by Sungai Petani Municipal Council (MPSPK). User satisfaction can be define as a feel of pleasure when the user able to get what they predict from the service provided (Smeran, 2017). The aim of this...
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Main Authors: | Abd Aziz, Nor Julia Syahira, Mahadi, Siti Munirah |
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Format: | Student Project |
Language: | English |
Published: |
2019
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/51044/1/51044.pdf https://ir.uitm.edu.my/id/eprint/51044/ |
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