Factors that influenced customers’s satisfaction towards train services at KTM Sungai Petani / Sakina Said and Umi Hawa Jamaluddin
The Keretapi Tanah Melayu Berhad (KTMB) is one of the organizations which provide public transportation services in Malaysia. Nowadays, the number of passengers are keep on increasing from time to time. So, it is important to KTMB to ensure the customers are satisfied with the service provided by th...
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| Main Authors: | , |
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| Format: | Student Project |
| Language: | English |
| Published: |
2018
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/43016/1/43016.pdf http://ir.uitm.edu.my/id/eprint/43016/ |
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