Patients’ perception towards service quality in Hospital Sultan Abdul Halim, Sungai Petani, Kedah / Nur Aliah Rusley and Ummi Salmah Abd Razak

Service quality is practice by both public and private sector in delivering their services as it is different from product quality as for the product quality, the customers can see the goods while for the service quality, the customers need to experience the service first in order to know whether...

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Bibliographic Details
Main Authors: Rusley, Nur Aliah, Abd Razak, Ummi Salmah
Format: Student Project
Language:English
Published: 2019
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/54802/2/54802.pdf
https://ir.uitm.edu.my/id/eprint/54802/
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