Human Resources Management (HRM) Practices and Service Quality in Selected Insurance Companies in Nigeria
Human Resources Management (HRM) practice shows a key function in customer satisfaction in the cognitive of service quality in selected insurance companies in Nigeria. The significant of service industries are labour oriented where insurance sector is not an exception because their performance is d...
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Main Authors: | Shola, Ahmodu Tijani Ismail, Adnan, Zurina, Saad, Shahrin |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2017
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Subjects: | |
Online Access: | http://repo.uum.edu.my/24852/1/2nd%20IRC%202017%2089.pdf http://repo.uum.edu.my/24852/ |
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