Dwelling into Service Innovation Management Practices: A Comparison Between Telecommunication Industry in Malaysia and Bangladesh
In the multifaceted as well as vibrant telecommunications industry, service innovation management is a relatively new paradigm, which has attracted the attention of scholars and practitioners. Thus, this study embarks on to compare the practices of service innovation management between Malaysia and...
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| Main Authors: | , , , |
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| Format: | Article |
| Published: |
Sage Publications India Pvt. Ltd
2017
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85032078779&doi=10.1177%2f0972150916666880&partnerID=40&md5=e29aa6f51788f93ded43b0176a264c41 http://eprints.utp.edu.my/19635/ |
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