Dwelling into service innovation management practices: a comparison between telecommunication industry in Malaysia and Bangladesh
In the multifaceted as well as vibrant telecommunications industry, service innovation management is a relatively new paradigm, which has attracted the attention of scholars and practitioners.Thus, this study embarks on to compare the practices of service innovation management between Malaysia and B...
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Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publications
2017
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Subjects: | |
Online Access: | http://repo.uum.edu.my/21890/1/GBR%208%201%202017%201%2012.pdf http://repo.uum.edu.my/21890/ http://doi.org/10.1177/0972150916666880 |
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