The moderator effects of ISO/TS16949 certification in Thailand automotive industry

In this paper, the relationship among TQM implementation, organizational performance measures and ISO/TS16949certification as moderator variable is studied. It is often claimed that ISO certification generates an improvement in the performance of organizations. This research aims to find out whether...

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Bibliographic Details
Main Authors: Zakuan, Norhayati, Mohd. Yusof, Sha’ri, Mat Saman, Muhamad Zameri, Mohd. Shaharoun, Awaluddin, Laosirihongthong, Tritos
Format: Article
Language:English
Published: Elsevier BV 2012
Subjects:
Online Access:http://eprints.utm.my/id/eprint/33599/1/NorhayatiZakuan201_TheModeratorEffectsofISOTS16949.pdf
http://eprints.utm.my/id/eprint/33599/
http://dx.doi.org/10.1016/j.sbspro.2012.03.173
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