The moderator effects of ISO/TS16949 certification in Thailand automotive industry

In this paper, the relationship among TQM implementation, organizational performance measures and ISO/TS16949certification as moderator variable is studied. It is often claimed that ISO certification generates an improvement in the performance of organizations. This research aims to find out whether...

Full description

Saved in:
Bibliographic Details
Main Authors: Zakuan, Norhayati, Mohd. Yusof, Sha’ri, Mat Saman, Muhamad Zameri, Mohd. Shaharoun, Awaluddin, Laosirihongthong, Tritos
Format: Article
Language:English
Published: Elsevier BV 2012
Subjects:
Online Access:http://eprints.utm.my/id/eprint/33599/1/NorhayatiZakuan201_TheModeratorEffectsofISOTS16949.pdf
http://eprints.utm.my/id/eprint/33599/
http://dx.doi.org/10.1016/j.sbspro.2012.03.173
Tags: Add Tag
No Tags, Be the first to tag this record!