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The moderator effects of ISO/TS16949 certification in Thailand automotive industry

In this paper, the relationship among TQM implementation, organizational performance measures and ISO/TS16949certification as moderator variable is studied. It is often claimed that ISO certification generates an improvement in the performance of organizations. This research aims to find out whether...

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Main Authors: Zakuan, Norhayati, Mohd. Yusof, Sha’ri, Mat Saman, Muhamad Zameri, Mohd. Shaharoun, Awaluddin, Laosirihongthong, Tritos
Format: Article
Language:English
Published: Elsevier BV 2012
Subjects:
TJ Mechanical engineering and machinery
Online Access:http://eprints.utm.my/id/eprint/33599/1/NorhayatiZakuan201_TheModeratorEffectsofISOTS16949.pdf
http://eprints.utm.my/id/eprint/33599/
http://dx.doi.org/10.1016/j.sbspro.2012.03.173
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spelling my.utm.335992019-01-28T03:50:25Z http://eprints.utm.my/id/eprint/33599/ The moderator effects of ISO/TS16949 certification in Thailand automotive industry Zakuan, Norhayati Mohd. Yusof, Sha’ri Mat Saman, Muhamad Zameri Mohd. Shaharoun, Awaluddin Laosirihongthong, Tritos TJ Mechanical engineering and machinery In this paper, the relationship among TQM implementation, organizational performance measures and ISO/TS16949certification as moderator variable is studied. It is often claimed that ISO certification generates an improvement in the performance of organizations. This research aims to find out whether ISO/TS16949 certification indeed results in better performance outcomes for organizations in automotive industry. To test the hypothesis, an instrument is developed to measure the level of TQM implementation and organizational performance. Data were obtained from 150 Thailand automotive companies with 21% response rates and analyzed through structural equation modeling (SEM). The result indicates that ISO/TS16949 certification does not moderate the relationship between TQM implementation and organizational performance. Elsevier BV 2012 Article PeerReviewed application/pdf en http://eprints.utm.my/id/eprint/33599/1/NorhayatiZakuan201_TheModeratorEffectsofISOTS16949.pdf Zakuan, Norhayati and Mohd. Yusof, Sha’ri and Mat Saman, Muhamad Zameri and Mohd. Shaharoun, Awaluddin and Laosirihongthong, Tritos (2012) The moderator effects of ISO/TS16949 certification in Thailand automotive industry. Procedia - Social and Behavioral Sciences, 40 . pp. 141-145. ISSN 1877-0428 http://dx.doi.org/10.1016/j.sbspro.2012.03.173 DOI:10.1016/j.sbspro.2012.03.173
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
language English
topic TJ Mechanical engineering and machinery
spellingShingle TJ Mechanical engineering and machinery
Zakuan, Norhayati
Mohd. Yusof, Sha’ri
Mat Saman, Muhamad Zameri
Mohd. Shaharoun, Awaluddin
Laosirihongthong, Tritos
The moderator effects of ISO/TS16949 certification in Thailand automotive industry
description In this paper, the relationship among TQM implementation, organizational performance measures and ISO/TS16949certification as moderator variable is studied. It is often claimed that ISO certification generates an improvement in the performance of organizations. This research aims to find out whether ISO/TS16949 certification indeed results in better performance outcomes for organizations in automotive industry. To test the hypothesis, an instrument is developed to measure the level of TQM implementation and organizational performance. Data were obtained from 150 Thailand automotive companies with 21% response rates and analyzed through structural equation modeling (SEM). The result indicates that ISO/TS16949 certification does not moderate the relationship between TQM implementation and organizational performance.
format Article
author Zakuan, Norhayati
Mohd. Yusof, Sha’ri
Mat Saman, Muhamad Zameri
Mohd. Shaharoun, Awaluddin
Laosirihongthong, Tritos
author_facet Zakuan, Norhayati
Mohd. Yusof, Sha’ri
Mat Saman, Muhamad Zameri
Mohd. Shaharoun, Awaluddin
Laosirihongthong, Tritos
author_sort Zakuan, Norhayati
title The moderator effects of ISO/TS16949 certification in Thailand automotive industry
title_short The moderator effects of ISO/TS16949 certification in Thailand automotive industry
title_full The moderator effects of ISO/TS16949 certification in Thailand automotive industry
title_fullStr The moderator effects of ISO/TS16949 certification in Thailand automotive industry
title_full_unstemmed The moderator effects of ISO/TS16949 certification in Thailand automotive industry
title_sort moderator effects of iso/ts16949 certification in thailand automotive industry
publisher Elsevier BV
publishDate 2012
url http://eprints.utm.my/id/eprint/33599/1/NorhayatiZakuan201_TheModeratorEffectsofISOTS16949.pdf
http://eprints.utm.my/id/eprint/33599/
http://dx.doi.org/10.1016/j.sbspro.2012.03.173
_version_ 1643649377128939520
score 13.211869

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