Booming of Online Shopping in Malaysia : Do Customers Satisfy with Parcel Delivery Service?

Fuelled by rapid growth of online shopping, third-party service provider such as courier service company has become an increasingly important and crucial element in facilitating seamless movement of goods within the supply chain network. Nevertheless, courier service companies also faced operational...

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Bibliographic Details
Main Authors: Fadilah, Siali, Mohd Uzairi, Ahmad Hajazi, Wong, Apple Su Wen
Format: Article
Language:English
Published: Human Resource Management Academic Research Society (HRMARS) 2018
Subjects:
Online Access:http://ir.unimas.my/id/eprint/22921/1/Fadilah%20Binti%20Siali.pdf
http://ir.unimas.my/id/eprint/22921/
http://hrmars.com/index.php/pages/detail/IJARBSS
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