Measuring service quality: a case study on customers’ satisfaction towards Wira Security Services Sdn Bhd in Kuching, Sarawak, Malaysia/ Haji Amir Abdullah Hj Mohd Hassan
The services sector has seen rapid growth since World War II as many nation shift from a manufacturing-based economy to a service economy. As countries continue to shift from an agricultural and industrialized economic base, the demand for services will continue to increase. Additional factors contr...
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| Format: | Student Project |
| Language: | English |
| Published: |
2004
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| Online Access: | https://ir.uitm.edu.my/id/eprint/81237/1/81237.pdf https://ir.uitm.edu.my/id/eprint/81237/ |
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