A study of service quality of AirAsia / Aziah Haji Affendi Ahmad
The research related to service quality and customer satisfaction in the airline industry has been growing interest because the delivery of high service quality is essential for airlines’ survival and competitiveness. This study was limited in the context of Air Asia’s airlines services for domestic...
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Format: | Student Project |
Language: | English |
Published: |
2007
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Online Access: | https://ir.uitm.edu.my/id/eprint/82893/1/82893.pdf https://ir.uitm.edu.my/id/eprint/82893/ |
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