A study of customer satisfaction in the scope of domestic customer of TNB Pasir Gudang / Ruhaidah Amari
The research undertaken are focus on the satisfaction of domestic customer of Tenaga Nasional Berhad Pasir Gudang. Although Tenaga Nasional Berhad is a monopoly company in generates the electricity to the domestic customer, it is important to measure the customer satisfaction as a yardstick of their...
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| Format: | Student Project |
| Language: | English |
| Published: |
1998
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| Online Access: | https://ir.uitm.edu.my/id/eprint/60387/1/60387.pdf https://ir.uitm.edu.my/id/eprint/60387/ |
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