The factor that impact of servqual on customer satisfaction toward tenants at PNB commercial's shopping mall / Noor Syafiqah Samsudin
The purpose of this research is to study the factors that determine customer satisfaction towards service quality that PNB Commercial provides. There are some reason why the researcher choose this study to point out the issues and information that marketers need to be aware. By doing this research t...
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| Format: | Student Project |
| Language: | English |
| Published: |
2018
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| Online Access: | https://ir.uitm.edu.my/id/eprint/46639/1/46639.pdf https://ir.uitm.edu.my/id/eprint/46639/ |
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