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Students perceptions of service quality in the open and distance learning institution

The Malaysian economy experienced an economic boom in the mid-1990s. At the same time, the demand for higher education increased tremendously. In 2005, there were more than 18 public universities and 27 private universities and university colleges in Malaysia and more than 500 private colleges...

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Bibliographic Details
Main Authors:	Md Zabid, Abdul Rashid, Hairuddin , Harun
Format:	Monograph
Published:	Open University Malaysia (OUM) 2005
Subjects:	LC5201 Education extension. Adult education. Continuing education
Online Access:	http://library.oum.edu.my/repository/389/1/Students_perception_of_service_quality.pdf http://library.oum.edu.my/repository/389/
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