Students perceptions of service quality in the open and distance learning institution
The Malaysian economy experienced an economic boom in the mid-1990s. At the same time, the demand for higher education increased tremendously. In 2005, there were more than 18 public universities and 27 private universities and university colleges in Malaysia and more than 500 private colleges...
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Main Authors: | , |
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Format: | Monograph |
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Open University Malaysia (OUM)
2005
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Online Access: | http://library.oum.edu.my/repository/389/1/Students_perception_of_service_quality.pdf http://library.oum.edu.my/repository/389/ |
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