Design failure mode effect analysis and customer approach matrix: a case study in an automotive company

The most recent increase of product failure in the automotive industry has encouraged companies to implement quality tools such as design failure mode effect analysis (DFMEA) and customer approach matrix (CAM) to prevent the defects from occurring, and being transferred to customers. The aim of DFME...

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Bibliographic Details
Main Authors: Ahmad, Mohd Akhir, Mohd Nawi, Mohd Nasrun, Taib, Che Azlan, Mat Nor, Alias
Format: Article
Language:English
Published: JARDCS 2019
Subjects:
Online Access:http://repo.uum.edu.my/26560/1/JARDCS%2011%205%202019%20964%20968.pdf
http://repo.uum.edu.my/26560/
http://www.jardcs.org/abstract.php?id=1225
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