Do Leaders’ Emotional Labor Strategies Influence the Leaders’ Emotional Exhaustion? Moderating Role of Emotional Intelligence: Longitudinal Study on NGOs
The purpose of this study is to examine the impact of leaders’ emotional labor strategies on leaders’ emotional exhaustion by considering the moderating role of emotional intelligence.Study is longitudinal, descriptive and quantitative in nature.By following emotional labor theory, theoretical frame...
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Main Authors: | , , , , |
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Format: | Article |
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American Scientific Publishers
2017
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Online Access: | http://repo.uum.edu.my/23599/ http://doi.org/10.1166/asl.2017.9848 |
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