Technology trust and e-banking adoption: the mediating effect of customer relationship management performance
The electronic revolution in the Malaysian banking sector has started in the 1970's. The first visible form of electronic innovation in the Malaysian banking industry was the introduction of Automated Teller Machines in 1981. Finally, on June 1, 2000, the Malaysian Central Bank gave the green l...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Institut Teknologi Bandung
2009
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/20741/1/AJTM%202%202%202009%2040%2049.pdf http://repo.uum.edu.my/20741/ http://journal.sbm.itb.ac.id/index.php/ajtm/article/view/178 |
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