The Effect of Integrating Social Plugins into e-Commerce Website: A Study on Online Consumer Behaviour

The high interactivity rate in social networking sites (SNSs) has drawn the attention of many researchers and businesses. However, this has at the same time made it difficult for businesses to decide where to build their web presence - in their e-commerce website or in SNSs. Therefore, this paper ex...

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Main Author: Lai, Fong Woon
Format: Conference or Workshop Item
Published: 2013
Online Access:http://eprints.utp.edu.my/11581/1/The%20Effect%20of%20Integrating%20Social%20Plugins%20into%20e-Commerce%20Website.pdf
http://eprints.utp.edu.my/11581/
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spelling my.utp.eprints.115812015-04-28T02:54:17Z The Effect of Integrating Social Plugins into e-Commerce Website: A Study on Online Consumer Behaviour Lai, Fong Woon The high interactivity rate in social networking sites (SNSs) has drawn the attention of many researchers and businesses. However, this has at the same time made it difficult for businesses to decide where to build their web presence - in their e-commerce website or in SNSs. Therefore, this paper explores the impact of social plugins integration into e-commerce website. An empirical study was undertaken to investigate the impact of social plugins on consumer‟s perceived trust, word-of-mouth (WOM) effect, and consumer‟s purchase intention. The result of this study shows that there is positive impact on consumer purchase intention by integrating social plugins in e-commerce website. Recommendations for future research are outlined in this paper. 2013 Conference or Workshop Item PeerReviewed application/pdf http://eprints.utp.edu.my/11581/1/The%20Effect%20of%20Integrating%20Social%20Plugins%20into%20e-Commerce%20Website.pdf Lai, Fong Woon (2013) The Effect of Integrating Social Plugins into e-Commerce Website: A Study on Online Consumer Behaviour. In: CM International Conference on Ubiquitous Information Management and Communication. http://eprints.utp.edu.my/11581/
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Institutional Repository
url_provider http://eprints.utp.edu.my/
description The high interactivity rate in social networking sites (SNSs) has drawn the attention of many researchers and businesses. However, this has at the same time made it difficult for businesses to decide where to build their web presence - in their e-commerce website or in SNSs. Therefore, this paper explores the impact of social plugins integration into e-commerce website. An empirical study was undertaken to investigate the impact of social plugins on consumer‟s perceived trust, word-of-mouth (WOM) effect, and consumer‟s purchase intention. The result of this study shows that there is positive impact on consumer purchase intention by integrating social plugins in e-commerce website. Recommendations for future research are outlined in this paper.
format Conference or Workshop Item
author Lai, Fong Woon
spellingShingle Lai, Fong Woon
The Effect of Integrating Social Plugins into e-Commerce Website: A Study on Online Consumer Behaviour
author_facet Lai, Fong Woon
author_sort Lai, Fong Woon
title The Effect of Integrating Social Plugins into e-Commerce Website: A Study on Online Consumer Behaviour
title_short The Effect of Integrating Social Plugins into e-Commerce Website: A Study on Online Consumer Behaviour
title_full The Effect of Integrating Social Plugins into e-Commerce Website: A Study on Online Consumer Behaviour
title_fullStr The Effect of Integrating Social Plugins into e-Commerce Website: A Study on Online Consumer Behaviour
title_full_unstemmed The Effect of Integrating Social Plugins into e-Commerce Website: A Study on Online Consumer Behaviour
title_sort effect of integrating social plugins into e-commerce website: a study on online consumer behaviour
publishDate 2013
url http://eprints.utp.edu.my/11581/1/The%20Effect%20of%20Integrating%20Social%20Plugins%20into%20e-Commerce%20Website.pdf
http://eprints.utp.edu.my/11581/
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score 13.211869