Factor affecting customers’ acceptance of self-service restaurant ordering system (SROS) in Johor Restaurant
The advancement of technology has led the restaurant sector towards a sustainable future where a self-service restaurant ordering system (SROS) can be utilized at every level of the service process. However, customers who had used the SROS at McDonald’s and Haidilao Hot Pot found that the older gene...
Saved in:
Main Authors: | Lim, Jie Yee, Shiau, Wei Chan, Ismail, Fadillah, Ahmad, Md Fauzi |
---|---|
Format: | Conference or Workshop Item |
Language: | English |
Published: |
2024
|
Subjects: | |
Online Access: | http://eprints.uthm.edu.my/12108/1/P16911_42e9b63ec9e6e6f6bded544171ca5fd6.pdf%206.pdf http://eprints.uthm.edu.my/12108/ https://doi.org/10.30880/rmtb.2024.05.01.064 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Customer self-ordering system in fast food restaurant
by: Chik, Soon Wai
Published: (2011) -
Factors affecting the consumers’ embracement of manual self-ordering system (order chit) in restaurants
by: Chong, Daniel Ka Leong *
Published: (2021) -
Restaurant ordering system
by: Wong, Siew Jiuan
Published: (2019) -
The impact of restaurant service on customer satisfaction: a case of restaurant industry in Kelantan
by: Lee, Heng Ee, et al.
Published: (2015) -
The effect of restaurant service quality on customer satisfaction, mediating effect of restaurant image
by: Fatin Nabila Mohd Nazri
Published: (2023)