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Building customer churn prediction models in Indonesian telecommunication company using decision tree algorithm

Customer churn has become a big problem for telecommunication companies. Preventive efforts are needed by predicting the value of churn in the future. This study uses data mining techniques with decision tree algorithms to predict customer churn in one of Indonesian Telecommunication companies. Th...

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書誌詳細
主要な著者:	Ramadhanti,, Darin, Larasati, Aisyah, Muid, Abdul, Mohamad, Effendi
フォーマット:	Conference or Workshop Item
言語:	English
出版事項:	2023
オンライン･アクセス:	http://eprints.utem.edu.my/id/eprint/27857/1/Building%20customer%20churn%20prediction%20models%20in%20Indonesian%20telecommunication%20company%20using%20decision%20tree%20algorithm.pdf http://eprints.utem.edu.my/id/eprint/27857/ https://pubs.aip.org/aip/acp/article-abstract/2654/1/040001/2869364/Building-customer-churn-prediction-models-in
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