Intelligent Decision Forest Models for Customer Churn Prediction

Customer churn is a critical issue impacting enterprises and organizations, particularly in the emerging and highly competitive telecommunications industry. It is important to researchers and industry analysts interested in projecting customer behavior to separate churn from non-churn consumers. The...

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Bibliographic Details
Main Authors: Usman-Hamza, F.E., Balogun, A.O., Capretz, L.F., Mojeed, H.A., Mahamad, S., Salihu, S.A., Akintola, A.G., Basri, S., Amosa, R.T., Salahdeen, N.K.
Format: Article
Published: MDPI 2022
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85136595558&doi=10.3390%2fapp12168270&partnerID=40&md5=a277e43bee8ed583d36b71be12a2a695
http://eprints.utp.edu.my/33549/
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