Building customer churn prediction models in Indonesian telecommunication company using decision tree algorithm

Customer churn has become a big problem for telecommunication companies. Preventive efforts are needed by predicting the value of churn in the future. This study uses data mining techniques with decision tree algorithms to predict customer churn in one of Indonesian Telecommunication companies. Th...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلفون الرئيسيون: Ramadhanti,, Darin, Larasati, Aisyah, Muid, Abdul, Mohamad, Effendi
التنسيق: Conference or Workshop Item
اللغة:English
منشور في: 2023
الوصول للمادة أونلاين:http://eprints.utem.edu.my/id/eprint/27857/1/Building%20customer%20churn%20prediction%20models%20in%20Indonesian%20telecommunication%20company%20using%20decision%20tree%20algorithm.pdf
http://eprints.utem.edu.my/id/eprint/27857/
https://pubs.aip.org/aip/acp/article-abstract/2654/1/040001/2869364/Building-customer-churn-prediction-models-in
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