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Language Used in Business E-mail

The importance of e-mail is undeniable in today’s world. Information exchange is made efficient to all parts of the world through this medium. In business, e-mail is seen as a crucial tool in communication. There is an issue raised by Business English authors whether to use formal or informal langua...

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Main Author: Nor Aini Abdul Rahman
Format: Conference Paper
Language:en_US
Published: 2009
Online Access:http://dspace.unimap.edu.my/xmlui/handle/123456789/1556
http://hdl.handle.net/123456789/1556
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id my.usim-1556
record_format dspace
spelling my.usim-15562015-07-06T04:26:23Z Language Used in Business E-mail Nor Aini Abdul Rahman The importance of e-mail is undeniable in today’s world. Information exchange is made efficient to all parts of the world through this medium. In business, e-mail is seen as a crucial tool in communication. There is an issue raised by Business English authors whether to use formal or informal language. Some authors say email is not a formal form of communication and the language used must be informal. Others state that e-mail should be formal and therefore formal language must be used. To find out whether formal or informal language is used in e-mail communication, an e-mail inquiry was sent out seventy textile companies. Results showed that some companies used formal language while other used informal language. 2009-03-19T03:25:19Z 2009-03-19T03:25:19Z 2009-03-19T03:25:19Z Conference Paper http://hdl.handle.net/123456789/1556 en_US
institution Universiti Sains Islam Malaysia
building USIM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universit Sains Islam i Malaysia
content_source USIM Institutional Repository
url_provider http://ddms.usim.edu.my/
language en_US
description The importance of e-mail is undeniable in today’s world. Information exchange is made efficient to all parts of the world through this medium. In business, e-mail is seen as a crucial tool in communication. There is an issue raised by Business English authors whether to use formal or informal language. Some authors say email is not a formal form of communication and the language used must be informal. Others state that e-mail should be formal and therefore formal language must be used. To find out whether formal or informal language is used in e-mail communication, an e-mail inquiry was sent out seventy textile companies. Results showed that some companies used formal language while other used informal language.
format Conference Paper
author Nor Aini Abdul Rahman
spellingShingle Nor Aini Abdul Rahman
Language Used in Business E-mail
author_facet Nor Aini Abdul Rahman
author_sort Nor Aini Abdul Rahman
title Language Used in Business E-mail
title_short Language Used in Business E-mail
title_full Language Used in Business E-mail
title_fullStr Language Used in Business E-mail
title_full_unstemmed Language Used in Business E-mail
title_sort language used in business e-mail
publishDate 2009
url http://dspace.unimap.edu.my/xmlui/handle/123456789/1556
http://hdl.handle.net/123456789/1556
_version_ 1645151194302119936
score 13.223943

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