Changing the perception of the call center industry.
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Main Authors: | Alizadeh , Hossein Nezakati, Sedek, Rozita |
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Other Authors: | Ishan, Zahira |
Format: | Book Section |
Published: |
McGraw-Hill (Malaysia)
2012
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Online Access: | http://psasir.upm.edu.my/id/eprint/26167/ |
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