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Restoring restaurant design and layout: towards safer dining out experience

An explosion of COVID-19 virus has engulfed the world unsparingly and various industries were affected by this pandemic at different levels. The restaurant industry in Malaysia has faced huge obstacles in applying the COVID-19 safety guidelines while maintaining its business operations. However, the...

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Main Authors: Che Ishak, Farah Adibah, Kang, Sing Suan, Mohd Fikeri, Nor Amalin Sahiira, Karim, Shahrim, Mohamad, Siti Fatimah
Format: Article
Language:English
Published: Akademia Baru Publishing Sdn Bhd 2024
Online Access:http://psasir.upm.edu.my/id/eprint/114467/1/114467.pdf
http://psasir.upm.edu.my/id/eprint/114467/
https://akademiabaru.com/submit/index.php/ard/article/view/5322/4145
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spelling my.upm.eprints.1144672025-01-16T08:19:17Z http://psasir.upm.edu.my/id/eprint/114467/ Restoring restaurant design and layout: towards safer dining out experience Che Ishak, Farah Adibah Kang, Sing Suan Mohd Fikeri, Nor Amalin Sahiira Karim, Shahrim Mohamad, Siti Fatimah An explosion of COVID-19 virus has engulfed the world unsparingly and various industries were affected by this pandemic at different levels. The restaurant industry in Malaysia has faced huge obstacles in applying the COVID-19 safety guidelines while maintaining its business operations. However, these guidelines have influenced restaurants’ business and forced restaurants to modify their design and layout to comply with the SOPs. In addition, restauranteurs were found to creatively implement SOPs and take extra precautions to prevent deadly virus infection within their restaurants' environments. Hence, this study aimed to 1) Identify the impact of COVID- 19 on restaurants' design and layout and 2) Explore the implementation of safe dining features in restaurants. Semi-structured interviews were conducted among 10 owners and managers of casual dining restaurants in Johor Bahru, Malaysia. The interview sessions were recorded and transcribed, whereas the data collected were analyzed using thematic analysis. The findings of this research concluded that the impact of COVID-19 on the restaurants' design and layout were found most in the reduced number of customers, influence on restaurant design and alteration of restaurant layout. Moreover, the safe dining features implemented in restaurants were the basic SOPs practices, including wearing masks, restaurant sanitation, social distancing and making good use of heating, ventilation and air-conditioning (HVAC) systems. This research filled the study gaps by extending the impact of COVID-19 on restaurant businesses and restaurant designs and layouts. This research also helped the restaurateurs to improve their establishments and create an environment that is least susceptible to diseases. Moreover, the significant indings from this study will be able to help flatten the curve of coronavirus disease and protect the public from the infection. Akademia Baru Publishing Sdn Bhd 2024-05-31 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/114467/1/114467.pdf Che Ishak, Farah Adibah and Kang, Sing Suan and Mohd Fikeri, Nor Amalin Sahiira and Karim, Shahrim and Mohamad, Siti Fatimah (2024) Restoring restaurant design and layout: towards safer dining out experience. Journal of Advanced Research Design, 116 (1). art. no. 1. pp. 1-12. ISSN 2289-7984 https://akademiabaru.com/submit/index.php/ard/article/view/5322/4145 10.37934/ard.116.1.112
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
language English
description An explosion of COVID-19 virus has engulfed the world unsparingly and various industries were affected by this pandemic at different levels. The restaurant industry in Malaysia has faced huge obstacles in applying the COVID-19 safety guidelines while maintaining its business operations. However, these guidelines have influenced restaurants’ business and forced restaurants to modify their design and layout to comply with the SOPs. In addition, restauranteurs were found to creatively implement SOPs and take extra precautions to prevent deadly virus infection within their restaurants' environments. Hence, this study aimed to 1) Identify the impact of COVID- 19 on restaurants' design and layout and 2) Explore the implementation of safe dining features in restaurants. Semi-structured interviews were conducted among 10 owners and managers of casual dining restaurants in Johor Bahru, Malaysia. The interview sessions were recorded and transcribed, whereas the data collected were analyzed using thematic analysis. The findings of this research concluded that the impact of COVID-19 on the restaurants' design and layout were found most in the reduced number of customers, influence on restaurant design and alteration of restaurant layout. Moreover, the safe dining features implemented in restaurants were the basic SOPs practices, including wearing masks, restaurant sanitation, social distancing and making good use of heating, ventilation and air-conditioning (HVAC) systems. This research filled the study gaps by extending the impact of COVID-19 on restaurant businesses and restaurant designs and layouts. This research also helped the restaurateurs to improve their establishments and create an environment that is least susceptible to diseases. Moreover, the significant indings from this study will be able to help flatten the curve of coronavirus disease and protect the public from the infection.
format Article
author Che Ishak, Farah Adibah
Kang, Sing Suan
Mohd Fikeri, Nor Amalin Sahiira
Karim, Shahrim
Mohamad, Siti Fatimah
spellingShingle Che Ishak, Farah Adibah
Kang, Sing Suan
Mohd Fikeri, Nor Amalin Sahiira
Karim, Shahrim
Mohamad, Siti Fatimah
Restoring restaurant design and layout: towards safer dining out experience
author_facet Che Ishak, Farah Adibah
Kang, Sing Suan
Mohd Fikeri, Nor Amalin Sahiira
Karim, Shahrim
Mohamad, Siti Fatimah
author_sort Che Ishak, Farah Adibah
title Restoring restaurant design and layout: towards safer dining out experience
title_short Restoring restaurant design and layout: towards safer dining out experience
title_full Restoring restaurant design and layout: towards safer dining out experience
title_fullStr Restoring restaurant design and layout: towards safer dining out experience
title_full_unstemmed Restoring restaurant design and layout: towards safer dining out experience
title_sort restoring restaurant design and layout: towards safer dining out experience
publisher Akademia Baru Publishing Sdn Bhd
publishDate 2024
url http://psasir.upm.edu.my/id/eprint/114467/1/114467.pdf
http://psasir.upm.edu.my/id/eprint/114467/
https://akademiabaru.com/submit/index.php/ard/article/view/5322/4145
_version_ 1823093164204883968
score 13.23648

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