THE IMPACT OF ON-TIME PERFORMANCE TOWARDS QUALITY OF URBAN BUS SERVICES: A CASE STUDY IN STATE CAPITALS OF PENINSULAR MALAYSIA

Urbanisation have given significant impact on escalating the traffic volume as the tremendous traffic congestion daily, especially during peak hours in weekdays. The objective of this paper is to assesses the impact of on-time performance towards quality of urban bus services in Malaysia. Therefore,...

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Bibliographic Details
Main Authors: Abu Bakar M.F., Norhisham S., Saad N.M., Katman H.Y., Ibrahim M.R., Yukawa S., Masjuki S.A., Abu Bakar N.I.
Other Authors: 58294061800
Format: Article
Published: Malaysian Institute Of Planners 2024
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