THE IMPACT OF ON-TIME PERFORMANCE TOWARDS QUALITY OF URBAN BUS SERVICES: A CASE STUDY IN STATE CAPITALS OF PENINSULAR MALAYSIA
Urbanisation have given significant impact on escalating the traffic volume as the tremendous traffic congestion daily, especially during peak hours in weekdays. The objective of this paper is to assesses the impact of on-time performance towards quality of urban bus services in Malaysia. Therefore,...
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Malaysian Institute Of Planners
2024
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