Customer satisfaction towards broadband of Telekom Malaysia
Customer satisfaction is well known among service provider sectors in the last three decades. Many companies have adopted and implemented it as a high priority operational goal in order to expand their business.
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| Format: | Thesis |
| Language: | English |
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Universiti Malaysia Sarawak, (UNIMAS)
2013
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| Online Access: | http://ir.unimas.my/id/eprint/11252/2/Wong%2C%20Chiung%20Kiet.pdf http://ir.unimas.my/id/eprint/11252/ |
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