A comparative study of customer satisfaction on price and quality services provided by two main airlines in Malaysia - Air Asia and Malaysia Airlines (MAS)
There are two main airlines in Malaysia which are Malaysia Airline and Air Asia.The demand of air transport is increasing nowadays.This paper would carry a comparative study of customer satisfaction on price and quality services provided by the two main airlines in Malaysia – Air Asia and Malaysia A...
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Main Authors: | , , |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2012
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Subjects: | |
Online Access: | http://repo.uum.edu.my/8438/1/p1499.pdf http://repo.uum.edu.my/8438/ http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000792423 |
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