Service quality and customer satisfaction: a study of Bank Rakyat Simpang Tiga Branch counter service / Dayang Norasyidah Awang Taha
This project paper titled Service Quality and Customer Satisfaction: A study of Bank Rakyat Simpang Tiga Branch Counter Service: Uitm Sarawak, Samarahan Campus” is undertaken in the Faculty of Business and Management at Universiti Teknologi Mara. 150 respondents have involved in this survey which wa...
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Main Author: | Awang Taha, Dayang Norasyidah |
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Format: | Student Project |
Language: | English |
Published: |
2017
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Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/87466/1/87466.pdf https://ir.uitm.edu.my/id/eprint/87466/ |
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