Measuring customer satisfaction on service quality in Bank Rakyat / Raja Harun Tengku Wasimah

The purpose of this research is to study the customer satisfaction towards the service quality at Bank Rakyat Cawangan Machang located in Kelantan. This research will used questionnaires as a primary data collection instead of using secondary data such as journals, articles, thesis report and etc. O...

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Bibliographic Details
Main Author: Raja Harun, Tengku Wasimah
Format: Student Project
Language:English
Published: Faculty of Business and Management 2011
Subjects:
Online Access:http://ir.uitm.edu.my/id/eprint/19173/2/PPb_TENGKU%20WASIMAH%20RAJA%20HARUN%20BM%20T%2011_5.pdf
http://ir.uitm.edu.my/id/eprint/19173/
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