Service quality and customer satisfaction towards public transportation in Kota Samarahan / Federick Romzy and Mashanisa Alim

The study is focus on the service quality and customer satisfaction towards public transportation in Kota Samarahan. The research will focus on two perspective which are service quality and customer satisfaction. In this chapter will highlight few section. First section 1.2 will highlight about the...

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Bibliographic Details
Main Authors: Romzy, Frederick, Alim, Mashanisa
Format: Student Project
Language:English
Published: 2018
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/76317/1/76317.pdf
https://ir.uitm.edu.my/id/eprint/76317/
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