A study on the customer perception towards container haulage service quality provided by Kontena Nasional Berhad Penang branch / Rosyada Mustapa
This report is specifically prepared in addressing the issue on customer perception towards container haulage service quality provided by KNBPB. According to Berelson and Steiner (1992) ‘perception is the process by which an individual selects, organize and interprets information inputs to create a...
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| Format: | Student Project |
| Language: | English |
| Published: |
2001
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| Online Access: | https://ir.uitm.edu.my/id/eprint/59801/1/59801.pdf https://ir.uitm.edu.my/id/eprint/59801/ |
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