A study on service management strategy towards customer retention in provet group of companies Sdn. Bhd. / Syaizatul Amira Arma'in
In recent years, customer retention has gained increase value among both goods and service providing firm. A few problems that catch the researcher attention to study in-depth about customer retention is firstly because the increasingly corporations and business in the veterinary industry that vying...
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| Format: | Student Project |
| Language: | English |
| Published: |
2018
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/46641/1/46641.pdf https://ir.uitm.edu.my/id/eprint/46641/ |
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