Factors that contribute to customer dissatisfaction towards MPH Bookstores / Nurfarahazreen Mohd Ali
The main purpose of this study is to investigate the factors that contribute to customer dissatisfaction towards MPH Bookstores. This topic was chosen because the researcher wanted to know what are the factors that contributed to customer dissatisfaction especially in retail industry. This study inv...
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| Format: | Student Project |
| Language: | English |
| Published: |
2014
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| Online Access: | http://ir.uitm.edu.my/id/eprint/35466/1/35466.pdf http://ir.uitm.edu.my/id/eprint/35466/ |
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