Measuring health care quality in public hospitals / Ahmad Zamie Azis...[et al.]
As competition intensified in the health care market, health care institutions has no choice but try to improve their efficiency and competitive advantages by improving their cost-effectiveness and quality of care. Patient-based determinants of quality and satisfaction play an important role in choo...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2010
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/33914/1/33914.pdf http://ir.uitm.edu.my/id/eprint/33914/ |
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