Agents’ factors that predict customer-orientation behaviour at Ikhlas Consultant and Services (ICS), Bukit Katil, Melaka / Nurul Naim Mohd Yusof
Agents are employees who act as a representative of the company. However, none of us know the behaviour of agents when they come to approach us or run the product toward the customers. For them, to approach customers is a challenging to them as they need to have high self confident level and the phy...
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| Format: | Student Project |
| Language: | English |
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2011
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| Online Access: | http://ir.uitm.edu.my/id/eprint/30483/1/30483.pdf http://ir.uitm.edu.my/id/eprint/30483/ |
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