The impact of word of mouth on consumer purchase decision for casual dining restaurant in Malaysia / Nur Nasliza Jamil and Siti Zafirah Mohd Yusof

The presence of a large number of food service organizations in Malaysia has resulted in tough competition. Data suggest increased market competition, thereby encouraging casual dining restaurants to invest in establishing personal relationships with customers through word of mouth. There has been f...

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Bibliographic Details
Main Authors: Jamil, Nur Nasliza, Mohd Yusof, Siti Zafirah
Format: Thesis
Language:English
Published: 2021
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/99720/1/99720.pdf
https://ir.uitm.edu.my/id/eprint/99720/
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