Dealers' satisfaction with service quality of pre delivery inspection at Honda Malaysia Sdn Bhd / Afeira Helena Zainudin
Pre Delivery Inspection (PDI) is of the sections at Honda Malaysia Sdn Bhd. Honda has been a strong and aggressive player in the Malaysian automotive market. All cars must be thoroughly inspected at PDI before being delivered to dealers. There are 3 units in PDI which are accessorized and budget, qu...
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| Format: | Student Project |
| Language: | English |
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Faculty of Business and Management
2008
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| Online Access: | http://ir.uitm.edu.my/id/eprint/21386/1/PPb_AFEIRA%20HELENA%20ZAINUDIN%20M%20BM%2008_5.pdf http://ir.uitm.edu.my/id/eprint/21386/ |
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