Customer satisfaction towards KTM Komuter facilities and front liner attitudes / Noorafizah Kasim
This study identifies the level of customer of customer satisfaction towards KTM Komuter facilities at the station and front liner attitudes. For the purposes of this study, the exploratory research was deployed. Judgmental sampling has been utilized with 100 respondents as a sample size. Both secon...
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Main Author: | Kasim, Noorafizah |
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Format: | Student Project |
Language: | English |
Published: |
Faculty of Business Management
2006
|
Online Access: | http://ir.uitm.edu.my/id/eprint/18510/2/PPb_NOORAFIZAH%20KASIM%20BM%2006_5.pdf http://ir.uitm.edu.my/id/eprint/18510/ |
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