Moderating work efficiency and performance through best-practice certification: management’s perspective

This paper examines the urgent need to successfully implement best practice certification when determining an effective economic mechanism for the foodservice industry from the management perspective. The study involved 73 managers of targeted foodservice companies (at a response rate of 92%) who pa...

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Main Authors: Saad, Mazni, Ong, Mohd Hanafi Azman, Mohamad Ali, Afiza, Samat, Nusrah, Ahmad, Rohana
Format: Article
Language:English
English
Published: IIUM Press 2020
Subjects:
Online Access:http://irep.iium.edu.my/81471/1/81471_Moderating%20work%20efficiency.pdf
http://irep.iium.edu.my/81471/7/81471_Moderating%20work%20efficiency_WOS.pdf
http://irep.iium.edu.my/81471/
https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/773
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spelling my.iium.irep.814712024-08-05T04:51:59Z http://irep.iium.edu.my/81471/ Moderating work efficiency and performance through best-practice certification: management’s perspective Saad, Mazni Ong, Mohd Hanafi Azman Mohamad Ali, Afiza Samat, Nusrah Ahmad, Rohana HD28 Management. Industrial Management This paper examines the urgent need to successfully implement best practice certification when determining an effective economic mechanism for the foodservice industry from the management perspective. The study involved 73 managers of targeted foodservice companies (at a response rate of 92%) who participated in a survey. The 33 best-practice compliant companies and 40 companies still undergoing the certification process formed the sample. The Partial Least Squares Structural Modeling (PLS-SEM) indicates that best-practices had a significant influence on work efficiency and performance in the context of the full sample. The Measurement Invariance Assessment of Composite Model (MICOM) analysis also indicates that the best-practice certification adoption group moderated this relationship between best-practices and work efficiency and performance. However, the results show that the best-practice certified group demonstrated a stronger relationship between food relevant best practices and work efficiency and performance compared to the group undergoing certification. The outcome reveals that embracing best-practice management can lead to a strong systematic approach in enhancing a business operation. IIUM Press 2020-06-28 Article PeerReviewed application/pdf en http://irep.iium.edu.my/81471/1/81471_Moderating%20work%20efficiency.pdf application/pdf en http://irep.iium.edu.my/81471/7/81471_Moderating%20work%20efficiency_WOS.pdf Saad, Mazni and Ong, Mohd Hanafi Azman and Mohamad Ali, Afiza and Samat, Nusrah and Ahmad, Rohana (2020) Moderating work efficiency and performance through best-practice certification: management’s perspective. International Journal of Economics, Management and Accounting, 28 (1). pp. 123-140. ISSN 1394-7680 E-ISSN 2462-1420 https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/773 10.31436/ijema.v28i1.773
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Saad, Mazni
Ong, Mohd Hanafi Azman
Mohamad Ali, Afiza
Samat, Nusrah
Ahmad, Rohana
Moderating work efficiency and performance through best-practice certification: management’s perspective
description This paper examines the urgent need to successfully implement best practice certification when determining an effective economic mechanism for the foodservice industry from the management perspective. The study involved 73 managers of targeted foodservice companies (at a response rate of 92%) who participated in a survey. The 33 best-practice compliant companies and 40 companies still undergoing the certification process formed the sample. The Partial Least Squares Structural Modeling (PLS-SEM) indicates that best-practices had a significant influence on work efficiency and performance in the context of the full sample. The Measurement Invariance Assessment of Composite Model (MICOM) analysis also indicates that the best-practice certification adoption group moderated this relationship between best-practices and work efficiency and performance. However, the results show that the best-practice certified group demonstrated a stronger relationship between food relevant best practices and work efficiency and performance compared to the group undergoing certification. The outcome reveals that embracing best-practice management can lead to a strong systematic approach in enhancing a business operation.
format Article
author Saad, Mazni
Ong, Mohd Hanafi Azman
Mohamad Ali, Afiza
Samat, Nusrah
Ahmad, Rohana
author_facet Saad, Mazni
Ong, Mohd Hanafi Azman
Mohamad Ali, Afiza
Samat, Nusrah
Ahmad, Rohana
author_sort Saad, Mazni
title Moderating work efficiency and performance through best-practice certification: management’s perspective
title_short Moderating work efficiency and performance through best-practice certification: management’s perspective
title_full Moderating work efficiency and performance through best-practice certification: management’s perspective
title_fullStr Moderating work efficiency and performance through best-practice certification: management’s perspective
title_full_unstemmed Moderating work efficiency and performance through best-practice certification: management’s perspective
title_sort moderating work efficiency and performance through best-practice certification: management’s perspective
publisher IIUM Press
publishDate 2020
url http://irep.iium.edu.my/81471/1/81471_Moderating%20work%20efficiency.pdf
http://irep.iium.edu.my/81471/7/81471_Moderating%20work%20efficiency_WOS.pdf
http://irep.iium.edu.my/81471/
https://journals.iium.edu.my/enmjournal/index.php/enmj/article/view/773
_version_ 1806688387561684992
score 13.211869