Cover Image

Factors influencing the intention to use m-commerce in Malaysian: an extended IS success model

The progress of mobile technology has undergone substantial development in recent years, leading to the emergence of new and creative ideas. This paper investigates the factors influencing consumers' intentions to use mobile commerce in Malaysia. The DeLone and McLean updated information system...

Full description

Saved in:
Bibliographic Details
Main Authors: Barry, Moussa, Haque, A. K. M. Ahasanul, Jan, Muhammad Tahir
Format: Article
Language:English
English
Published: Intelektual Pustaka Media Utama 2024
Subjects:
HF5001 Business. Business Administration
Online Access:http://irep.iium.edu.my/117017/7/117017_Factors%20influencing%20the%20intention.pdf
http://irep.iium.edu.my/117017/8/117017_Factors%20influencing%20the%20intention_Scopus.pdf
http://irep.iium.edu.my/117017/
https://ijaas.iaescore.com/index.php/IJAAS
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.iium.irep.117017
record_format dspace
spelling my.iium.irep.1170172024-12-24T09:13:46Z http://irep.iium.edu.my/117017/ Factors influencing the intention to use m-commerce in Malaysian: an extended IS success model Barry, Moussa Haque, A. K. M. Ahasanul Jan, Muhammad Tahir HF5001 Business. Business Administration The progress of mobile technology has undergone substantial development in recent years, leading to the emergence of new and creative ideas. This paper investigates the factors influencing consumers' intentions to use mobile commerce in Malaysia. The DeLone and McLean updated information system success model served as the basis for this study's proposed model. A convenience sampling method was employed to collect 310 surveys from smartphone owners who conduct mobile commerce activities in Malaysia. A “two-stage structural equation modeling” (SEM) technique assessed the research model and the study's assumptions. The findings revealed that “information quality”, “service quality”, “system quality”, and “trust” significantly influence consumers' “intention to use mobile commerce in Malaysia”. The findings further reveal that “system quality” is the strongest factor influencing the “intention to use mobile commerce in Malaysia”. Therefore, the research outcomes will benefit academicians, researchers, policymakers, and practitioners in the mobile commerce industry in Malaysia. To the best of the authors’ knowledge, this is the first empirical study that expanded the “information system success model” by including “trust” in the context of Malaysian mobile commerce users’ “intentions”. However, further research is recommended to explore the factors influencing consumers' “intention to use mobile commerce in Malaysia”. Intelektual Pustaka Media Utama 2024-12-04 Article PeerReviewed application/pdf en http://irep.iium.edu.my/117017/7/117017_Factors%20influencing%20the%20intention.pdf application/pdf en http://irep.iium.edu.my/117017/8/117017_Factors%20influencing%20the%20intention_Scopus.pdf Barry, Moussa and Haque, A. K. M. Ahasanul and Jan, Muhammad Tahir (2024) Factors influencing the intention to use m-commerce in Malaysian: an extended IS success model. International Journal of Advances in Applied Sciences, 13 (2). pp. 957-969. ISSN 2252-8814 E-ISSN 2722-2594 https://ijaas.iaescore.com/index.php/IJAAS 10.11591/ijaas.v13.i4.pp957-969
institution Universiti Islam Antarabangsa Malaysia
building IIUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider International Islamic University Malaysia
content_source IIUM Repository (IREP)
url_provider http://irep.iium.edu.my/
language English
English
topic HF5001 Business. Business Administration
spellingShingle HF5001 Business. Business Administration
Barry, Moussa
Haque, A. K. M. Ahasanul
Jan, Muhammad Tahir
Factors influencing the intention to use m-commerce in Malaysian: an extended IS success model
description The progress of mobile technology has undergone substantial development in recent years, leading to the emergence of new and creative ideas. This paper investigates the factors influencing consumers' intentions to use mobile commerce in Malaysia. The DeLone and McLean updated information system success model served as the basis for this study's proposed model. A convenience sampling method was employed to collect 310 surveys from smartphone owners who conduct mobile commerce activities in Malaysia. A “two-stage structural equation modeling” (SEM) technique assessed the research model and the study's assumptions. The findings revealed that “information quality”, “service quality”, “system quality”, and “trust” significantly influence consumers' “intention to use mobile commerce in Malaysia”. The findings further reveal that “system quality” is the strongest factor influencing the “intention to use mobile commerce in Malaysia”. Therefore, the research outcomes will benefit academicians, researchers, policymakers, and practitioners in the mobile commerce industry in Malaysia. To the best of the authors’ knowledge, this is the first empirical study that expanded the “information system success model” by including “trust” in the context of Malaysian mobile commerce users’ “intentions”. However, further research is recommended to explore the factors influencing consumers' “intention to use mobile commerce in Malaysia”.
format Article
author Barry, Moussa
Haque, A. K. M. Ahasanul
Jan, Muhammad Tahir
author_facet Barry, Moussa
Haque, A. K. M. Ahasanul
Jan, Muhammad Tahir
author_sort Barry, Moussa
title Factors influencing the intention to use m-commerce in Malaysian: an extended IS success model
title_short Factors influencing the intention to use m-commerce in Malaysian: an extended IS success model
title_full Factors influencing the intention to use m-commerce in Malaysian: an extended IS success model
title_fullStr Factors influencing the intention to use m-commerce in Malaysian: an extended IS success model
title_full_unstemmed Factors influencing the intention to use m-commerce in Malaysian: an extended IS success model
title_sort factors influencing the intention to use m-commerce in malaysian: an extended is success model
publisher Intelektual Pustaka Media Utama
publishDate 2024
url http://irep.iium.edu.my/117017/7/117017_Factors%20influencing%20the%20intention.pdf
http://irep.iium.edu.my/117017/8/117017_Factors%20influencing%20the%20intention_Scopus.pdf
http://irep.iium.edu.my/117017/
https://ijaas.iaescore.com/index.php/IJAAS
_version_ 1819909415293157376
score 13.223943

Similar Items