Student Perceptions of Security Services at Public Higher Learning Institutions
Students' perceptions of the security service in their universities are crucial in ensuring that they get the best quality of service that they deserved. The student's point of view, how they think the service will work efficiently, and what are their special needs can be used as a cor...
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2018
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my-unisza-ir.55512022-02-17T06:55:24Z http://eprints.unisza.edu.my/5551/ Student Perceptions of Security Services at Public Higher Learning Institutions Lukman@Zawawi, Mohamad Normala, Riza Azlini, Chik HD28 Management. Industrial Management LB2300 Higher Education Students' perceptions of the security service in their universities are crucial in ensuring that they get the best quality of service that they deserved. The student's point of view, how they think the service will work efficiently, and what are their special needs can be used as a cornerstone in reforming the security services into a modernize and efficient system. Students are the ‘customers’ of security services, but very little is known about their behaviors, attitudes and their perceptions of their safety and security needs. In response to this, researchers gathered and analyzed the safety perceptions of students in public higher learning institutions. This study aims to evaluate student perceptions on the quality of services provided by security officers in the public higher learning institutions. It will highlight the comparisons of each student whether there are differences existed in their perception on the security officers. This descriptive study was done by using the questionnaire to scrutinize perception of the students. The result of this study indicates that students understand and have a positive response to the services provided by their security officers. 2018-12 Article PeerReviewed text en http://eprints.unisza.edu.my/5551/1/FH02-FSSG-19-33228.pdf Lukman@Zawawi, Mohamad and Normala, Riza and Azlini, Chik (2018) Student Perceptions of Security Services at Public Higher Learning Institutions. International Journal of Research and Innovation in Social Science, 2 (12). pp. 379-382. ISSN 2454-6186 |
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Universiti Sultan Zainal Abidin |
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HD28 Management. Industrial Management LB2300 Higher Education |
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HD28 Management. Industrial Management LB2300 Higher Education Lukman@Zawawi, Mohamad Normala, Riza Azlini, Chik Student Perceptions of Security Services at Public Higher Learning Institutions |
| description |
Students' perceptions of the security service in their
universities are crucial in ensuring that they get the best quality
of service that they deserved. The student's point of view, how
they think the service will work efficiently, and what are their
special needs can be used as a cornerstone in reforming the
security services into a modernize and efficient system. Students
are the ‘customers’ of security services, but very little is known
about their behaviors, attitudes and their perceptions of their
safety and security needs. In response to this, researchers
gathered and analyzed the safety perceptions of students in
public higher learning institutions. This study aims to evaluate
student perceptions on the quality of services provided by
security officers in the public higher learning institutions. It will
highlight the comparisons of each student whether there are
differences existed in their perception on the security officers.
This descriptive study was done by using the questionnaire to
scrutinize perception of the students. The result of this study
indicates that students understand and have a positive response
to the services provided by their security officers. |
| format |
Article |
| author |
Lukman@Zawawi, Mohamad Normala, Riza Azlini, Chik |
| author_facet |
Lukman@Zawawi, Mohamad Normala, Riza Azlini, Chik |
| author_sort |
Lukman@Zawawi, Mohamad |
| title |
Student Perceptions of Security Services at Public Higher Learning Institutions |
| title_short |
Student Perceptions of Security Services at Public Higher Learning Institutions |
| title_full |
Student Perceptions of Security Services at Public Higher Learning Institutions |
| title_fullStr |
Student Perceptions of Security Services at Public Higher Learning Institutions |
| title_full_unstemmed |
Student Perceptions of Security Services at Public Higher Learning Institutions |
| title_sort |
student perceptions of security services at public higher learning institutions |
| publishDate |
2018 |
| url |
http://eprints.unisza.edu.my/5551/1/FH02-FSSG-19-33228.pdf http://eprints.unisza.edu.my/5551/ |
| _version_ |
1725976969045082112 |
| score |
13.211869 |