The Influence of Students’ Negative Emotions in a Malaysian University
Nowadays, education attracts increasing attention from individuals and governments, because it can smart people and bring economics benefits. And as a type of services, education’s customers are students. The students’ behavioral responses of negative emotions which caused by failure services are...
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Main Author: | Wu, Wen Qian |
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Format: | Thesis |
Language: | English |
Published: |
2013
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Subjects: | |
Online Access: | http://eprints.intimal.edu.my/655/1/MBA%20-%2067.pdf http://eprints.intimal.edu.my/655/ |
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