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Enhancing a bank's competitive advantage through the integration of TQM practices, Entrepreneurial Orientation (EO), and Organizational Culture

In the current changing business environment, banks, among other organizations, are required not only to create their competitive advantage to lead the trend, but also to be able to sustain and upgrade the created competitive advantage. However, throughout this paper, the researchers tried to review...

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Main Authors: Al-Swidi, A.K., Mahmood, Rosli
Format: Article
Published: 2011
Subjects:
HG Finance
Online Access:http://repo.uum.edu.my/3384/
http://www.eurojournals.com/EJSS_20_2_10.pdf
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spelling my.uum.repo.33842016-04-24T00:54:36Z http://repo.uum.edu.my/3384/ Enhancing a bank's competitive advantage through the integration of TQM practices, Entrepreneurial Orientation (EO), and Organizational Culture Al-Swidi, A.K. Mahmood, Rosli HG Finance In the current changing business environment, banks, among other organizations, are required not only to create their competitive advantage to lead the trend, but also to be able to sustain and upgrade the created competitive advantage. However, throughout this paper, the researchers tried to review the literature of TQM, Entrepreneurial Orientation (EO), and Organizational Culture (OC) through deeply investigating how these management practices contribute to the creation of banks competitive advantage. In the relevant literature, there have been enormous studies exploring the effect of TQM, EO on the overall organizational performance. Other studies; however, tried to include the effect of OC to explain the variance in the organizational performance. But unfortunately studying these relationships in the banking sector has been greatly neglected. Moreover, the integration of these three constructs has been academically neglected. Therefore, this paper is expected to contribute to that by developing a conceptual model that hypothesizes the existence and significance of these relationships. These hypotheses can be further validated and empirically examined as a future research suggestion. 2011-03 Article PeerReviewed Al-Swidi, A.K. and Mahmood, Rosli (2011) Enhancing a bank's competitive advantage through the integration of TQM practices, Entrepreneurial Orientation (EO), and Organizational Culture. European Journal of Social Sciences, 20 (2). pp. 299-313. ISSN 1450-2267 http://www.eurojournals.com/EJSS_20_2_10.pdf
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
topic HG Finance
spellingShingle HG Finance
Al-Swidi, A.K.
Mahmood, Rosli
Enhancing a bank's competitive advantage through the integration of TQM practices, Entrepreneurial Orientation (EO), and Organizational Culture
description In the current changing business environment, banks, among other organizations, are required not only to create their competitive advantage to lead the trend, but also to be able to sustain and upgrade the created competitive advantage. However, throughout this paper, the researchers tried to review the literature of TQM, Entrepreneurial Orientation (EO), and Organizational Culture (OC) through deeply investigating how these management practices contribute to the creation of banks competitive advantage. In the relevant literature, there have been enormous studies exploring the effect of TQM, EO on the overall organizational performance. Other studies; however, tried to include the effect of OC to explain the variance in the organizational performance. But unfortunately studying these relationships in the banking sector has been greatly neglected. Moreover, the integration of these three constructs has been academically neglected. Therefore, this paper is expected to contribute to that by developing a conceptual model that hypothesizes the existence and significance of these relationships. These hypotheses can be further validated and empirically examined as a future research suggestion.
format Article
author Al-Swidi, A.K.
Mahmood, Rosli
author_facet Al-Swidi, A.K.
Mahmood, Rosli
author_sort Al-Swidi, A.K.
title Enhancing a bank's competitive advantage through the integration of TQM practices, Entrepreneurial Orientation (EO), and Organizational Culture
title_short Enhancing a bank's competitive advantage through the integration of TQM practices, Entrepreneurial Orientation (EO), and Organizational Culture
title_full Enhancing a bank's competitive advantage through the integration of TQM practices, Entrepreneurial Orientation (EO), and Organizational Culture
title_fullStr Enhancing a bank's competitive advantage through the integration of TQM practices, Entrepreneurial Orientation (EO), and Organizational Culture
title_full_unstemmed Enhancing a bank's competitive advantage through the integration of TQM practices, Entrepreneurial Orientation (EO), and Organizational Culture
title_sort enhancing a bank's competitive advantage through the integration of tqm practices, entrepreneurial orientation (eo), and organizational culture
publishDate 2011
url http://repo.uum.edu.my/3384/
http://www.eurojournals.com/EJSS_20_2_10.pdf
_version_ 1644278489630638080
score 13.211869

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