Staff View: Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic

Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic

The purpose of this study is to assess whether Lean Six Sigma can improve the quality of teaching-learning processes in hgher educational institutions during the Covid-19 pandemic. The integration of e-learning technologies with lean six sigma (LSS). DMAIC stands for five phases of sig sigma project...

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Main Authors:	Govindhankutty, Jayamohan K., Balakrishnan, Bhasi A.
Format:	Article
Language:	English
Published:	UUM Press 2024
Subjects:	T Technology (General)
Online Access:	https://repo.uum.edu.my/id/eprint/31220/1/IJMS%2031%2002%202024%20653-678.pdf https://doi.org/10.32890/ijms2024.31.2.10 https://repo.uum.edu.my/id/eprint/31220/ https://e-journal.uum.edu.my/index.php/ijms/article/view/14691 https://doi.org/10.32890/ijms2024.31.2.10
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id	my.uum.repo.31220
record_format	eprints
spelling	my.uum.repo.312202024-08-11T04:09:52Z https://repo.uum.edu.my/id/eprint/31220/ Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic Govindhankutty, Jayamohan K. Balakrishnan, Bhasi A. T Technology (General) The purpose of this study is to assess whether Lean Six Sigma can improve the quality of teaching-learning processes in hgher educational institutions during the Covid-19 pandemic. The integration of e-learning technologies with lean six sigma (LSS). DMAIC stands for five phases of sig sigma project: define, measure, analyze, improve, and control was applied to implement quality assurance in the teaching-learning process. Action research was adopted in 30 courses of a particular engineering programme. The methodology was applied as a course improvement tool, and the challenges encountered during the implementation were also studied. The LSS DMAIC methodology could successfully improve the quality of various courses simultaneously through online mode during the Covid-19 pandemic. The adopted methodology could assist in effectively responding during the present stage of uncertainty and provide stakeholders with guidelines to deal with the post-pandemic era. In terms of practical implications, this study discusses a new approach to improving the quality of the teaching-learning process in higher educational institutions. The LSS DMAIC is applied with the help of online educational and social media platforms for the simultaneous improvement of courses in a particular engineering programme UUM Press 2024 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/31220/1/IJMS%2031%2002%202024%20653-678.pdf Govindhankutty, Jayamohan K. and Balakrishnan, Bhasi A. (2024) Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic. International Journal of Management Studies (IJMS), 31 (2). pp. 653-678. ISSN 2180-2467 https://e-journal.uum.edu.my/index.php/ijms/article/view/14691 https://doi.org/10.32890/ijms2024.31.2.10 https://doi.org/10.32890/ijms2024.31.2.10
institution	Universiti Utara Malaysia
building	UUM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Utara Malaysia
content_source	UUM Institutional Repository
url_provider	http://repo.uum.edu.my/
language	English
topic	T Technology (General)
spellingShingle	T Technology (General) Govindhankutty, Jayamohan K. Balakrishnan, Bhasi A. Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic
description	The purpose of this study is to assess whether Lean Six Sigma can improve the quality of teaching-learning processes in hgher educational institutions during the Covid-19 pandemic. The integration of e-learning technologies with lean six sigma (LSS). DMAIC stands for five phases of sig sigma project: define, measure, analyze, improve, and control was applied to implement quality assurance in the teaching-learning process. Action research was adopted in 30 courses of a particular engineering programme. The methodology was applied as a course improvement tool, and the challenges encountered during the implementation were also studied. The LSS DMAIC methodology could successfully improve the quality of various courses simultaneously through online mode during the Covid-19 pandemic. The adopted methodology could assist in effectively responding during the present stage of uncertainty and provide stakeholders with guidelines to deal with the post-pandemic era. In terms of practical implications, this study discusses a new approach to improving the quality of the teaching-learning process in higher educational institutions. The LSS DMAIC is applied with the help of online educational and social media platforms for the simultaneous improvement of courses in a particular engineering programme
format	Article
author	Govindhankutty, Jayamohan K. Balakrishnan, Bhasi A.
author_facet	Govindhankutty, Jayamohan K. Balakrishnan, Bhasi A.
author_sort	Govindhankutty, Jayamohan K.
title	Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic
title_short	Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic
title_full	Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic
title_fullStr	Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic
title_full_unstemmed	Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic
title_sort	lean six sigma approach for simultaneous quality improvement of courses in higher education institutions during covid-19 pandemic
publisher	UUM Press
publishDate	2024
url	https://repo.uum.edu.my/id/eprint/31220/1/IJMS%2031%2002%202024%20653-678.pdf https://doi.org/10.32890/ijms2024.31.2.10 https://repo.uum.edu.my/id/eprint/31220/ https://e-journal.uum.edu.my/index.php/ijms/article/view/14691 https://doi.org/10.32890/ijms2024.31.2.10
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score	13.211869

Lean Six Sigma Approach for Simultaneous Quality Improvement of Courses in Higher Education Institutions During Covid-19 Pandemic

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