Business Process Innovations for Courier Service Sector: Case Study in J&T Dungun
This research explores the journey of a logistics and delivery service provider, tracing its development from a local entity to a significant industry participant. Through a customer-focused approach, the company employs advanced tools and a solid foundation to provide reliable logistical services....
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| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
UUM Press
2023
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/29714/1/JTOM%2018%2001%202023%2080-88.pdf https://doi.org/10.32890/jtom2023.18.1.7 https://repo.uum.edu.my/id/eprint/29714/ https://e-journal.uum.edu.my/index.php/jtom/article/view/20605 https://doi.org/10.32890/jtom2023.18.1.7 |
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