The relationship between servant leadership, organizational citizenship behaviour, and dysfunctional turnover

The purpose of this conceptual paper is to provide a framework to enhance the understanding of factors that influence the turnover rate among high performers in an organization. The focus of this proposed conceptual framework is the study of the relationship between leadership style, organizational...

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Main Authors: Hin, Chow Wong, Sri Ramalu, Subramaniam, Chuah, Francis
Format: Article
Language:English
Published: Canadian Center of Science and Education 2019
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Online Access:http://repo.uum.edu.my/27005/1/IBR%2012%204%202019%20110%20122.pdf
http://repo.uum.edu.my/27005/
http://doi.org/10.5539/ibr.v12n4p110
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spelling my.uum.repo.270052020-05-11T02:43:47Z http://repo.uum.edu.my/27005/ The relationship between servant leadership, organizational citizenship behaviour, and dysfunctional turnover Hin, Chow Wong Sri Ramalu, Subramaniam Chuah, Francis HD28 Management. Industrial Management The purpose of this conceptual paper is to provide a framework to enhance the understanding of factors that influence the turnover rate among high performers in an organization. The focus of this proposed conceptual framework is the study of the relationship between leadership style, organizational citizenship behaviour, and dysfunctional turnover. Based on literature reviews, evidences reveal a negative relationship between servant leadership and dysfunctional turnover which is mediated by the variable of organizational citizenship behaviour. From a practical standpoint, this paper provides additional knowledge in the area of dysfunctional turnover which can assist the relevant stakeholders in an organization to reduce brain drain and enable HR practitioners to have a better understanding on how to reduce turnover rate among high performers; whilst at the same time, contributing to the existing number of valuable researches that provide the much-needed knowledge in understanding the turnover phenomenon. Hence, there is a need to conduct an empirical based study to validate the proposed conceptual framework and to ascertain the relationship among the various variables in this framework. Canadian Center of Science and Education 2019 Article PeerReviewed application/pdf en http://repo.uum.edu.my/27005/1/IBR%2012%204%202019%20110%20122.pdf Hin, Chow Wong and Sri Ramalu, Subramaniam and Chuah, Francis (2019) The relationship between servant leadership, organizational citizenship behaviour, and dysfunctional turnover. International Business Research, 12 (4). pp. 110-122. ISSN 1913-9004 http://doi.org/10.5539/ibr.v12n4p110 doi:10.5539/ibr.v12n4p110
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Hin, Chow Wong
Sri Ramalu, Subramaniam
Chuah, Francis
The relationship between servant leadership, organizational citizenship behaviour, and dysfunctional turnover
description The purpose of this conceptual paper is to provide a framework to enhance the understanding of factors that influence the turnover rate among high performers in an organization. The focus of this proposed conceptual framework is the study of the relationship between leadership style, organizational citizenship behaviour, and dysfunctional turnover. Based on literature reviews, evidences reveal a negative relationship between servant leadership and dysfunctional turnover which is mediated by the variable of organizational citizenship behaviour. From a practical standpoint, this paper provides additional knowledge in the area of dysfunctional turnover which can assist the relevant stakeholders in an organization to reduce brain drain and enable HR practitioners to have a better understanding on how to reduce turnover rate among high performers; whilst at the same time, contributing to the existing number of valuable researches that provide the much-needed knowledge in understanding the turnover phenomenon. Hence, there is a need to conduct an empirical based study to validate the proposed conceptual framework and to ascertain the relationship among the various variables in this framework.
format Article
author Hin, Chow Wong
Sri Ramalu, Subramaniam
Chuah, Francis
author_facet Hin, Chow Wong
Sri Ramalu, Subramaniam
Chuah, Francis
author_sort Hin, Chow Wong
title The relationship between servant leadership, organizational citizenship behaviour, and dysfunctional turnover
title_short The relationship between servant leadership, organizational citizenship behaviour, and dysfunctional turnover
title_full The relationship between servant leadership, organizational citizenship behaviour, and dysfunctional turnover
title_fullStr The relationship between servant leadership, organizational citizenship behaviour, and dysfunctional turnover
title_full_unstemmed The relationship between servant leadership, organizational citizenship behaviour, and dysfunctional turnover
title_sort relationship between servant leadership, organizational citizenship behaviour, and dysfunctional turnover
publisher Canadian Center of Science and Education
publishDate 2019
url http://repo.uum.edu.my/27005/1/IBR%2012%204%202019%20110%20122.pdf
http://repo.uum.edu.my/27005/
http://doi.org/10.5539/ibr.v12n4p110
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score 13.211869